FAQ - STRIDE ERP (The Future of Business Automation)

Frequently Asked Questions

This document outlines the most common issues raised by users and non-users, as well as solutions to these issues, along with options for further support when required.

General

Speak with a representative or book an appointment with our specialist.


While it is easy to use, Stride ERP like any ERP is a complex system, hence the need for chanage management consultant to help transition you from what ever process you have into running smoothly on Stride ERP. With our active support services, Stride deploys a change management professional to provide you personalized onboarding into the software.


Stride ERP is an Enterprise Resource Planning software that comprises robust business management capabilities to seamlessly integrate each department of an organization to foster smooth informational flow. It is an innovation aimed at helping small and medium enterprises automate their business processes for maximum productivity.


It depends. Stride ERP is Cloudbased and depending on your scale and capability, self-hosting may seem like the right solution for you.

As a company, we recommend the cloud as it ensures you stay updated with latest enhancement to our products. However, If you need to, Stride can be deployed on your own server, then you'll need to pay extra for email, security and backups services. After that you'll spend a few hours of your time each month for maintenance + software updates. Which gets expensive pretty quick. Stride ERP Cloud on the other hand, takes away all of that so you can focus on what you do best.


Stride ERP is cloud-based, hence requires internet connection.


Stride is commitmented to helping companies of all sizes and industries run seamless business processes. Offering groundbreaking business solution with its software and services - whether deployed in the cloud or on-premise.


The number of admin users allowed is dependent on the package subscribed. Basic package supports 3 admin users, Professional supports maximum of 5 admin users and the Comprehensive package supports unlimited admin users


Stride is currently available in English language.


Absolutely! Stride ERP can function on any device - mobile, tablet, and PC.


Getting you deployed is pretty easy, as we have setup wizards to walk you throught the entire processes. Good news is, you can stop and return to continue from were you left off.
You can also go through our videos on YouTube or we have a consultant guide you on how your setup should be.


Stride ERP is a flexible and robust application built to aid businesses and organizations automate their back-office functions at a low cost.


The performance management in Stride helps to improve productivity across board in your business. Here are some benefits of Stride ERP to your business:

  • Effective demand forecasting and lean inventory
  • Transparency through the business
  • Boosted Cash Flow
  • Better invoicing and better collections tools to bring cash in faster
  • Faster cash means more cash on-hand for the business
  • Improved inventory planning
  • Better procurement management
  • Better customer service
  • Improved vendor relationship management
  • Better reporting tools with real-time information
  • A single source of truth – one integrated database for all business processes
  • Better access to customer information
  • Faster response times
  • Improved on-time delivery
  • Improved order accuracy
  • Dedicated security resources
  • Avoid installing malicious software
  • Data distributed across multiple servers
  • Automate manual or routine tasks
  • Implement smarter workflows
  • Gain efficiency

  • As a Start-up business, with Stride ERP, you immediately gain the following advantages over your competitors:

  • Retire your physical filing system – track all business operations, client activities and assets.
  • Get rid of paper and excel spreadsheets.
  • Manage and analyze your data, customer and staff interactions throughout their life cycle.
  • Manage and analyze your data, customer and staff interactions throughout their life cycle.
  • Use information provided by the robust reporting module to make informed critical business decisions.
  • Get real-time notifications on all activities or select your preferences.
  • Track field operations from any location in the world in real-time.
  • Stride helps to solidify the company’s business and operational processes.

  • No, STRIDE ERP is a cloud based application; however, Stride can also be deployed on-site for your organization, if that is what you choose.

    Finance

    For first-time users, payments are broken into license and setup fees. The license fees occur annually, while the setup fees are a one – off payment.


    The license is renewable yearly


    Yes, Stride is able to convert invoice for transactions to receipt after payment is received from the client. You can send online invoices and get paid through alternative means.


    Payment can be made on-line or through bank transfers.

    Project

    Stride is able to cover both operational and capital projects.


    Depending on the license purchased, Stride ERP can handle an unlimited number of projects.